Leading as a Subject Matter Expert

Instructor(s): Denise Brown
Course Length: 2 Days

Do you lead teams (large or small) that you have no authority over? Have you ever attempted to communicate an area of your expertise only to find out 'they' are not hearing you? This course was designed to assist Subject Matter Experts (SME) as they cultivate teams and lead in a cross-functional environment. As a bonus, each participant will receive a free copy of "Primal Leadership" by Daniel Goldman, Ph.D.

COURSE OBJECTIVES
In this course you will learn:

• Cultivation of teams that do not report to you
• Leadership and how it applies to an SME
• Working in a cross-functional environment with large or small groups
• Leading without official authority
• The difference between leadership and management
• Four Learning Styles and their application to communication

COURSE OUTLINE
Essentials of Leadership

• Definitions: Subject Matter Expert, Leadership, Management
• Authority, Accountability and Responsibility
• Leadership Building Blocks
• Establishing Your Authority
• Styles of Leadership

Communication

• Defining Expectations
• Giving/Receiving Feedback
• Negotiations
• Active Listening Skills
• Four Learning Styles

Leading Cross-Functional Teams

• Team Dynamics
• Relationships with Team Members
• Communication Barriers
• When Authority is not Established
• Motivational Techniques

Conflict Management

• Inventory of Emotions
• Emotions Management
• Dr. Daniel Goleman's Emotional Intelligence
• Uncooperative Teams
• Conflict Management Guidelines