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Business Systems Analysis

Instructor(s): Denise Brown
Course Length: 3 Days

The most important skills required of a business analyst include business knowledge and technical knowledge. The nature of the position requires one to know the technical side of systems, however, very little focus is placed on the 'business' side of systems development.

Presentation of this course is centered around the business side of system design and development. Each participant will gain a clearer understanding of the business side of systems process rather than the operational side of programming code or database development.

The objective of this course material is placed upon the following three areas for a business systems process:

  • Identifying/Gathering Requirements
  • Documenting
  • Communicating
The content focus is on the business side of sytems, specifically. Therefore the material does not delve too deep into the programming syntax or details of programming language, however it is addressed in an overview format. This is, however, an in-depth look at the business side of analysis and you will have some homework from this course. The tools of systems analysis, including process mapping, should be non-technical as much as possible and should support easy, effective communication among all project participants.


Each participant receives a free set of templates from this course so they may immediately apply the course information.

Evolution of Systems Analysis/Design

  • Terms/Definitions You Should Know
  • Systems Life Cycles
  • Choosing the 'Right' Methodology
  • Creating the Scope
  • Requirements Definition

Agile Modeling

  • Basic Tenants of Agile
  • Agile Using xTreme Programming
  • Unified Process
  • Universal Modeling Language

Systems Development Life Cycle (SDLC)

  • Origin/Evolution of the SDLC
  • Evaluation
  • Business Requirements Definition
  • System Design
  • Implementation (Delivery)
  • Close

Logiceal User-Centered Interaction Design (LUCID)

  • Origin of LUCID
  • User and Task Analysis
  • Design and Prototype
  • Evaluate and Refine
  • Detailed Design Production
  • Evaluate

Rational Unified Process (RUP)

  • Inception
  • Elaboration
  • Construction
  • Transition


  • Essentials for Internet Security
  • Identifying System Vulnerabilities
  • Secure Remote Access
  • Overview of IPv6 and WAP
  • Hacker Glossary


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